Terms of service
Welcome to Fernora.sbs. These Terms of Service ("Terms") establish the rules governing your access to and use of our Website and your purchase of bathroom-storage products from PLM Families Together.
By browsing the Website, creating an order, submitting information, or otherwise using Website services, you acknowledge that you have had an opportunity to review these Terms.
1. About Fernora.sbs
Fernora.sbs is operated by:
PLM Families Together
908 Plainview Dr Apt 101
Raleigh, NC 27610
United States
Contact Person: VICTORIA APRIL HUENE
Email: [email protected]
2. Website Use
You agree to use the Website only for lawful purposes and in a manner that does not interfere with the operation, security, availability, or integrity of the Website.
You must not:
- Attempt unauthorized access to Website systems;
- Introduce malicious software or harmful code;
- Interfere with another customer's use of the Website;
- Use automated systems in a manner that disrupts normal Website operation;
- Misrepresent your identity;
- Submit fraudulent order information;
- Use the Website to violate applicable law; or
- Copy, reproduce, exploit, or misuse Website content without authorization.
3. Product Information
We make reasonable efforts to present product descriptions, dimensions, images, features, materials, and other information accurately.
However, photographs may vary slightly because of lighting, displays, photography conditions, or manufacturing variations.
Customers should carefully review product dimensions and specifications before ordering.
Bathroom-storage products may be designed for different spaces and installation methods. A product that fits one bathroom, wall, cabinet, shower area, countertop, or storage configuration may not be appropriate for another.
4. Installation and Use
Customers are responsible for using products in accordance with applicable instructions and reasonable safety practices.
For wall-mounted or adhesive products, customers should verify:
- The surface is suitable;
- The surface is clean and dry where required;
- The installation location can safely support the intended load;
- Required mounting hardware is appropriate;
- The product is installed according to instructions; and
- Stored objects do not exceed the product's intended capacity.
Products should not be used for hazardous, unusually heavy, unstable, or unintended purposes.
5. Product Availability
Products displayed on Fernora.sbs may be subject to availability.
We reserve the right to limit quantities, discontinue products, modify product offerings, or correct inventory errors.
If a purchased product becomes unavailable before fulfillment, we may contact the customer regarding an appropriate alternative or refund.
6. Prices and Order Information
Prices are displayed in U.S. dollars unless otherwise stated.
We may correct obvious pricing, description, inventory, or typographical errors.
The amount charged for an order will be based on the applicable price presented during checkout, subject to correction of obvious errors and applicable law.
Our standard shipping rule is:
- Orders of $10.00 or more: Free shipping
- Orders under $10.00: $5.99 shipping fee
7. Orders and Acceptance
Submitting an order constitutes a request to purchase the selected merchandise.
An order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted if additional verification is reasonably required.
We may cancel or decline an order where appropriate, including in circumstances involving suspected fraud, inventory errors, payment problems, incorrect pricing, or other legitimate operational reasons, subject to applicable law.
8. Payment
Customers must provide valid payment information and have authorization to use the selected payment method.
If payment is declined, reversed, disputed, or otherwise unavailable, the order may be delayed or cancelled.
9. Returns and Refunds
Returns and refunds are governed by the Fernora.sbs Return and Refund Policy.
The Return and Refund Policy should be reviewed before making a purchase because it explains return eligibility, product condition requirements, damaged merchandise procedures, refund processing, and return shipping responsibilities.
10. Consumer Protection
These Terms are intended to operate consistently with applicable North Carolina consumer-protection law.
North Carolina General Statutes Chapter 75 addresses unfair methods of competition and unfair or deceptive acts or practices.
Nothing in these Terms is intended to authorize conduct prohibited by applicable law or to waive rights that cannot lawfully be waived.
11. Warranties
North Carolina's Uniform Commercial Code contains provisions concerning express warranties and implied warranties applicable to sales of goods. For example, an affirmation, promise, description, sample, or model may create an express warranty under applicable circumstances, while an implied warranty of merchantability may apply unless legally excluded or modified.
Any limitation or exclusion of warranties will apply only to the extent permitted by applicable law and must be interpreted consistently with statutory requirements.
12. Intellectual Property
Unless otherwise indicated, Website text, graphics, layouts, photographs, logos, product presentation, page structure, and other original materials associated with Fernora.sbs may be protected by intellectual-property laws.
You may use the Website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected Website materials without appropriate authorization.
13. Customer Communications and Reviews
If customers voluntarily submit reviews, comments, photographs, suggestions, or other materials, they are responsible for ensuring that the submitted material is accurate and lawful and does not violate another person's rights.
We may moderate, remove, or decline to publish submissions that are unlawful, misleading, abusive, discriminatory, fraudulent, invasive of privacy, or otherwise inappropriate.
14. Third-Party Services
Fernora.sbs may rely on independent third parties for payment processing, hosting, analytics, shipping, fraud prevention, communications, or other operational services.
Those providers may have their own terms and privacy policies. Their services may be necessary for certain Website functions.
15. Website Availability
We attempt to maintain a reliable shopping experience, but continuous or uninterrupted Website availability cannot be guaranteed.
The Website may occasionally be unavailable because of maintenance, upgrades, technical problems, security measures, hosting issues, network interruptions, or circumstances beyond our reasonable control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Fernora.sbs and PLM Families Together will not be responsible for losses arising solely from circumstances outside our reasonable control, including certain network failures, carrier delays, third-party service interruptions, unauthorized activity by third parties, or events of force majeure.
Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.
17. Indemnification
To the extent permitted by law, a customer may be responsible for losses or claims arising from the customer's unlawful use of the Website, violation of these Terms, fraud, or intentional misuse of Website services.
This provision does not impose responsibility for matters that cannot lawfully be shifted to a customer.
18. Governing Law
These Terms are intended to be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable federal law or mandatory consumer-protection law requires otherwise.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to the extent permitted by law.
20. Changes to These Terms
We may update these Terms as our Website, products, business operations, or legal requirements change.
The revised Terms will become effective when posted unless a different effective date is stated.
21. Contact
Questions concerning these Terms may be directed to:
PLM Families Together
VICTORIA APRIL HUENE
[email protected]
908 Plainview Dr Apt 101
Raleigh, NC 27610
United States